Menu
All Posts Blog: Customer Satisfaction – Measuring Competitive Position
(Part 3 of 4 – Customer Satisfaction Series)

Customer Satisfaction – Measuring Competitive Position
(Part 3 of 4 – Customer Satisfaction Series)

Aug 24 2016
11
0
In our previous correspondence, we discussed the value in having increased knowledge of your current customer base by understanding two of the four dimensions of customer satisfaction. Knowing how well your products and services align with your customers current and future requirements helps focus a large portion of your growth strategy. The third dimension of meaningful customer satisfaction research, competitive position, provides a clear picture of your performance against competition. 
Custom Market Research Projects – Structure and Timing
 Charlie Marshall
 1  6  12/15/2015
Custom Research Techniques
 Charlie Marshall
 1  8  11/19/2015
 Charlie Marshall
 -1  -1  1/1/0001
Distinguish B2B Markets from B2C Markets
 Charlie Marshall
 1  54  6/17/2015
Face-to-Face Interviews - Advantages and Disadvantages
 Charlie Marshall
 1  56  1/19/2016
 Charlie Marshall
 1  78  10/8/2015
 Charlie Marshall
 1  20  2/29/2016
 Charlie Marshall
 1  24  2/2/2016
The Value of B2B Custom Market Research
 Charlie Marshall
 1  25  7/1/2015
Types of B2B Custom Research: Matching Need to Project Type
 Charlie Marshall
 1  21  8/25/2015