If you need real-time monitoring of customer satisfaction, then Customer Insight 360 is a valuable tool. It offers the same robust customer satisfaction analysis and insight as traditional Customer Insight but allows our clients to constantly monitor their markets and detect any shifts or changes. It allows companies to have their "finger on the pulse" of their customer base, allowing quick and nimble reactions to any detected changes.
In support of our Customer Insight 360 process, PMG continuously collects and analyzes customer inputs and reports critical satisfaction data and information on a real-time basis through a customized dashboard. The dashboard allows at-a-glance review of real-time critical customer insight information, providing business leaders the data needed to properly address changing conditions. The customized dashboard is permissions based and can show data by time period, region, division, or other classifications as defined by the client.
Customer Insight 360 provides up-to-date laser-like analysis and insight that serves as the foundation for rapid high-level decision making and a data-based strategic action plan.
"Priority Metrics has been invaluable to Glen Raven as a candid source of marketing information and data that has allowed us to zero in on markets that we serve and has allowed us to supply our customers with precisely what they want. This entire process is not only educational for us, but also for our customers and for the industry. Our sincere thanks to Priority Metrics for their creative ideas that have led us to many successes."
President and CEO
P.O. Box 1943
Spartanburg, SC 29304
Phone : +1-864-573-6151